Morgan Parker had been wanting to take her children, Kaylee, age 6, and Emmalee, age 3, to a dentist who had experience caring for and treating young children. There were a few dentists for children in Dalton, GA. A friend of hers told her about a wonderful new dental office for kids that had opened in the Liberty Square Shopping Center. Trusting her friend’s judgment, Ms. Parker called and made an appointment at Kool Smiles.
Right away, Ms. Parker noticed that “the staff was very helpful and always smiling. All the employees were nice, well-mannered, and had a great bedside manner. I also loved that we did not have to wait long to be seen.” She was also impressed with the information provided to her before and after her children’s dental visits. She said she had a personal consultation during which the staff told her exactly what would occur during the children’s hygiene visit, and then had another personal consultation to review the findings and recommendations. Fortunately for Kaylee and Emmalee, they were in good oral health and did not need to come back until their regular scheduled hygiene visit in six months.
Ms. Parker said, “Kool Smiles has also made it easier for me to care for Kaylee and Emmalee’s teeth at home.” Since her children have had wonderful experiences at their Kool Smiles dental visits, they don’t fight her anymore about brushing their teeth at home!
When asked what Kool Smiles could do to improve, Ms. Parker replied, “Nothing. Everything about Kool Smiles is great. I am very pleased.”