Kool Smiles Hampton VA Review by the Smith Family

Judy Smith wanted to do the right thing for her children by making sure their dental health care needs were met. However, “Xavier was scared of the dentist and my younger daughter, Simone, had become scared of the dentist too,” she said. Ms. Smith was thrilled when she learned about Kool Smiles. “I received a flier in the community along with multiple direct mail pieces and thought I would give it a try.”

Ms. Smith’s first trip to the Hampton, Virgina, office in June 2007 was enough to convince her that she had indeed made the right decision. When she entered the office, the staff immediately made her, Xavier, and Simone feel comfortable.

Xavier, who loves his chocolate and candy, had several cavities. Ms. Smith was worried about him having the needed treatment done, because Xavier’s past dental experiences had ended in hysterics. To her surprise, Xavier not only didn’t cry, but was happy leaving the dentist. “That is unbelievable!” Ms. Smith exclaimed.

Ms. Smith has been so happy with her Kool Smiles experience that she has been telling her friends and family all about it. “Xavier and Simone come to Kool Smiles every six months, and each time we have had the same experience, without an issue,” she said. When asked if there was anything Kool Smiles could do to make her children’s dental experience more enjoyable, Ms. Smith quickly answered, “Not a thing. Keep up the great work!”